PMP
1 Introduction to Project Management
1.1 Definition of Project Management
1.2 Importance of Project Management
1.3 Project Management Framework
1.4 Project Life Cycle
1.5 Project Management Knowledge Areas
1.6 Project Management Process Groups
2 Project Environment
2.1 Organizational Structures
2.2 Organizational Process Assets
2.3 Enterprise Environmental Factors
2.4 Stakeholder Management
2.5 Project Governance
3 Project Integration Management
3.1 Develop Project Charter
3.2 Develop Project Management Plan
3.3 Direct and Manage Project Work
3.4 Monitor and Control Project Work
3.5 Perform Integrated Change Control
3.6 Close Project or Phase
4 Project Scope Management
4.1 Plan Scope Management
4.2 Collect Requirements
4.3 Define Scope
4.4 Create WBS
4.5 Validate Scope
4.6 Control Scope
5 Project Time Management
5.1 Plan Schedule Management
5.2 Define Activities
5.3 Sequence Activities
5.4 Estimate Activity Durations
5.5 Develop Schedule
5.6 Control Schedule
6 Project Cost Management
6.1 Plan Cost Management
6.2 Estimate Costs
6.3 Determine Budget
6.4 Control Costs
7 Project Quality Management
7.1 Plan Quality Management
7.2 Perform Quality Assurance
7.3 Control Quality
8 Project Resource Management
8.1 Plan Resource Management
8.2 Estimate Activity Resources
8.3 Acquire Resources
8.4 Develop Team
8.5 Manage Team
8.6 Control Resources
9 Project Communications Management
9.1 Plan Communications Management
9.2 Manage Communications
9.3 Monitor Communications
10 Project Risk Management
10.1 Plan Risk Management
10.2 Identify Risks
10.3 Perform Qualitative Risk Analysis
10.4 Perform Quantitative Risk Analysis
10.5 Plan Risk Responses
10.6 Implement Risk Responses
10.7 Monitor Risks
11 Project Procurement Management
11.1 Plan Procurement Management
11.2 Conduct Procurements
11.3 Control Procurements
12 Project Stakeholder Management
12.1 Identify Stakeholders
12.2 Plan Stakeholder Engagement
12.3 Manage Stakeholder Engagement
12.4 Monitor Stakeholder Engagement
13 Professional and Social Responsibility
13.1 Ethical Considerations in Project Management
13.2 Social Responsibility in Project Management
14 Exam Preparation
14.1 Exam Format and Structure
14.2 Study Tips and Strategies
14.3 Practice Questions and Mock Exams
14.4 Time Management During the Exam
14.5 Post-Exam Review and Feedback

7 1 Plan Quality Management

7.1 Plan Quality Management Explained

7.1 Plan Quality Management Explained

Plan Quality Management is a critical process in project management that involves creating a quality management plan. This plan outlines how the project will ensure that it meets the specified quality standards and stakeholder expectations. Here, we will delve into three key concepts of Plan Quality Management: Quality Management Plan, Quality Metrics, and Quality Audits.

1. Quality Management Plan

The Quality Management Plan is a subsidiary plan of the project management plan. It provides detailed guidance on how to manage quality throughout the project lifecycle. This plan includes procedures for quality assurance, quality control, and continuous improvement. It also defines the quality standards, roles, and responsibilities for quality management.

Example: For a software development project, the quality management plan might include guidelines for code reviews, testing procedures, and user acceptance testing. It would also outline the roles of the quality assurance team and developers in ensuring that the software meets the required quality standards.

2. Quality Metrics

Quality Metrics are specific measurements used to assess the quality of project deliverables. These metrics help in quantifying the quality standards and provide a basis for evaluating performance. Common quality metrics include defect rates, test coverage, and customer satisfaction scores.

Example: In a manufacturing project, quality metrics might include the percentage of products that pass inspection, the number of defects per million units, and the average time to repair a defect. These metrics help in monitoring and improving the quality of the manufactured products.

3. Quality Audits

Quality Audits are systematic and independent examinations to determine whether quality activities and related results comply with planned arrangements and whether these arrangements are implemented effectively and are suitable for achieving objectives. Quality audits help in identifying areas for improvement and ensuring that quality standards are maintained.

Example: For a construction project, a quality audit might involve inspecting the materials used, reviewing the construction processes, and verifying that all work complies with the project's quality standards. The audit results would be used to make any necessary adjustments to ensure that the final construction meets the required quality levels.