About Me
Cisco Certified Internetwork Expert (CCIE) - Collaboration
1 Infrastructure and Services
1-1 Collaboration Infrastructure
1-1 1 Collaboration Architecture
1-1 2 Collaboration Deployment Models
1-1 3 Collaboration Security
1-1 4 Collaboration Management
1-1 5 Collaboration Monitoring
1-2 Collaboration Services
1-2 1 Voice Services
1-2 2 Video Services
1-2 3 Messaging Services
1-2 4 Conferencing Services
1-2 5 Contact Center Services
2 Cisco Unified Communications Manager (CUCM)
2-1 CUCM Architecture
2-1 1 CUCM Components
2-1 2 CUCM Deployment Models
2-1 3 CUCM High Availability
2-1 4 CUCM Scalability
2-2 CUCM Administration
2-2 1 CUCM Installation and Configuration
2-2 2 CUCM User Management
2-2 3 CUCM Device Management
2-2 4 CUCM Call Routing
2-2 5 CUCM Media Resources
2-3 CUCM Advanced Features
2-3 1 CUCM Unified Mobility
2-3 2 CUCM Unified CMIM
2-3 3 CUCM Unified Emergency Services
2-3 4 CUCM Unified Presence
2-3 5 CUCM Unified Unified CMIM
3 Cisco Unity Connection
3-1 Unity Connection Architecture
3-1 1 Unity Connection Components
3-1 2 Unity Connection Deployment Models
3-1 3 Unity Connection High Availability
3-1 4 Unity Connection Scalability
3-2 Unity Connection Administration
3-2 1 Unity Connection Installation and Configuration
3-2 2 Unity Connection User Management
3-2 3 Unity Connection Call Routing
3-2 4 Unity Connection Media Resources
3-2 5 Unity Connection Unified Messaging
3-3 Unity Connection Advanced Features
3-3 1 Unity Connection Unified Mobility
3-3 2 Unity Connection Unified CMIM
3-3 3 Unity Connection Unified Emergency Services
3-3 4 Unity Connection Unified Presence
3-3 5 Unity Connection Unified Unified CMIM
4 Cisco Unified Contact Center Enterprise (UCCE)
4-1 UCCE Architecture
4-1 1 UCCE Components
4-1 2 UCCE Deployment Models
4-1 3 UCCE High Availability
4-1 4 UCCE Scalability
4-2 UCCE Administration
4-2 1 UCCE Installation and Configuration
4-2 2 UCCE User Management
4-2 3 UCCE Call Routing
4-2 4 UCCE Media Resources
4-2 5 UCCE Unified Messaging
4-3 UCCE Advanced Features
4-3 1 UCCE Unified Mobility
4-3 2 UCCE Unified CMIM
4-3 3 UCCE Unified Emergency Services
4-3 4 UCCE Unified Presence
4-3 5 UCCE Unified Unified CMIM
5 Cisco TelePresence
5-1 TelePresence Architecture
5-1 1 TelePresence Components
5-1 2 TelePresence Deployment Models
5-1 3 TelePresence High Availability
5-1 4 TelePresence Scalability
5-2 TelePresence Administration
5-2 1 TelePresence Installation and Configuration
5-2 2 TelePresence User Management
5-2 3 TelePresence Call Routing
5-2 4 TelePresence Media Resources
5-2 5 TelePresence Unified Messaging
5-3 TelePresence Advanced Features
5-3 1 TelePresence Unified Mobility
5-3 2 TelePresence Unified CMIM
5-3 3 TelePresence Unified Emergency Services
5-3 4 TelePresence Unified Presence
5-3 5 TelePresence Unified Unified CMIM
6 Cisco Webex
6-1 Webex Architecture
6-1 1 Webex Components
6-1 2 Webex Deployment Models
6-1 3 Webex High Availability
6-1 4 Webex Scalability
6-2 Webex Administration
6-2 1 Webex Installation and Configuration
6-2 2 Webex User Management
6-2 3 Webex Call Routing
6-2 4 Webex Media Resources
6-2 5 Webex Unified Messaging
6-3 Webex Advanced Features
6-3 1 Webex Unified Mobility
6-3 2 Webex Unified CMIM
6-3 3 Webex Unified Emergency Services
6-3 4 Webex Unified Presence
6-3 5 Webex Unified Unified CMIM
7 Cisco Collaboration Endpoints
7-1 Collaboration Endpoints Architecture
7-1 1 Collaboration Endpoints Components
7-1 2 Collaboration Endpoints Deployment Models
7-1 3 Collaboration Endpoints High Availability
7-1 4 Collaboration Endpoints Scalability
7-2 Collaboration Endpoints Administration
7-2 1 Collaboration Endpoints Installation and Configuration
7-2 2 Collaboration Endpoints User Management
7-2 3 Collaboration Endpoints Call Routing
7-2 4 Collaboration Endpoints Media Resources
7-2 5 Collaboration Endpoints Unified Messaging
7-3 Collaboration Endpoints Advanced Features
7-3 1 Collaboration Endpoints Unified Mobility
7-3 2 Collaboration Endpoints Unified CMIM
7-3 3 Collaboration Endpoints Unified Emergency Services
7-3 4 Collaboration Endpoints Unified Presence
7-3 5 Collaboration Endpoints Unified Unified CMIM
8 Cisco Collaboration Security
8-1 Collaboration Security Architecture
8-1 1 Collaboration Security Components
8-1 2 Collaboration Security Deployment Models
8-1 3 Collaboration Security High Availability
8-1 4 Collaboration Security Scalability
8-2 Collaboration Security Administration
8-2 1 Collaboration Security Installation and Configuration
8-2 2 Collaboration Security User Management
8-2 3 Collaboration Security Call Routing
8-2 4 Collaboration Security Media Resources
8-2 5 Collaboration Security Unified Messaging
8-3 Collaboration Security Advanced Features
8-3 1 Collaboration Security Unified Mobility
8-3 2 Collaboration Security Unified CMIM
8-3 3 Collaboration Security Unified Emergency Services
8-3 4 Collaboration Security Unified Presence
8-3 5 Collaboration Security Unified Unified CMIM
9 Cisco Collaboration Management
9-1 Collaboration Management Architecture
9-1 1 Collaboration Management Components
9-1 2 Collaboration Management Deployment Models
9-1 3 Collaboration Management High Availability
9-1 4 Collaboration Management Scalability
9-2 Collaboration Management Administration
9-2 1 Collaboration Management Installation and Configuration
9-2 2 Collaboration Management User Management
9-2 3 Collaboration Management Call Routing
9-2 4 Collaboration Management Media Resources
9-2 5 Collaboration Management Unified Messaging
9-3 Collaboration Management Advanced Features
9-3 1 Collaboration Management Unified Mobility
9-3 2 Collaboration Management Unified CMIM
9-3 3 Collaboration Management Unified Emergency Services
9-3 4 Collaboration Management Unified Presence
9-3 5 Collaboration Management Unified Unified CMIM
10 Cisco Collaboration Monitoring
10-1 Collaboration Monitoring Architecture
10-1 1 Collaboration Monitoring Components
10-1 2 Collaboration Monitoring Deployment Models
10-1 3 Collaboration Monitoring High Availability
10-1 4 Collaboration Monitoring Scalability
10-2 Collaboration Monitoring Administration
10-2 1 Collaboration Monitoring Installation and Configuration
10-2 2 Collaboration Monitoring User Management
10-2 3 Collaboration Monitoring Call Routing
10-2 4 Collaboration Monitoring Media Resources
10-2 5 Collaboration Monitoring Unified Messaging
10-3 Collaboration Monitoring Advanced Features
10-3 1 Collaboration Monitoring Unified Mobility
10-3 2 Collaboration Monitoring Unified CMIM
10-3 3 Collaboration Monitoring Unified Emergency Services
10-3 4 Collaboration Monitoring Unified Presence
10-3 5 Collaboration Monitoring Unified Unified CMIM
5.3.4 TelePresence Unified Presence Explained

5.3.4 TelePresence Unified Presence Explained

Key Concepts

TelePresence Unified Presence in Cisco's CCIE Collaboration certification involves integrating presence information across various communication platforms. Key concepts include:

Presence Integration

Presence Integration in TelePresence Unified Presence involves consolidating presence information from multiple communication platforms into a single, unified view. This allows users to see the availability and status of their contacts across different devices and applications.

Example: A user has presence information from their Cisco TelePresence system, Cisco Jabber, and Microsoft Teams. Unified Presence Integration consolidates this information into a single interface, allowing the user to see the availability of their contacts regardless of the platform they are using.

User Availability

User Availability in TelePresence Unified Presence refers to the ability to determine whether a user is available for communication. This includes factors such as whether the user is in a meeting, on a call, or available for instant messaging.

Example: A manager wants to schedule a meeting with an employee. Using Unified Presence, the manager can see that the employee is currently in a TelePresence meeting and will be available in 30 minutes. This information helps the manager plan the meeting accordingly.

Presence Status

Presence Status in TelePresence Unified Presence involves setting and displaying the current status of a user. Common statuses include "Available," "Busy," "In a Meeting," and "Away." This helps others know the best way to reach the user.

Example: A user sets their presence status to "Busy" when they are focused on a project. Colleagues who check the user's presence status will see that they are busy and may choose to send an email or leave a message instead of initiating a call.

Unified Communication Tools

Unified Communication Tools in TelePresence Unified Presence integrate various communication methods, such as voice, video, instant messaging, and email, into a single platform. This allows users to communicate seamlessly across different channels.

Example: A user receives an instant message from a colleague while in a TelePresence meeting. The Unified Presence system allows the user to respond via instant message, voice call, or video call, depending on their current availability and the urgency of the message.

Real-Time Updates

Real-Time Updates in TelePresence Unified Presence ensure that presence information is always up-to-date. This includes automatic updates when a user's status changes, such as when they join or leave a meeting.

Example: A user joins a TelePresence meeting. The Unified Presence system automatically updates the user's status to "In a Meeting" and notifies other users in real-time. When the meeting ends, the system updates the status to "Available," ensuring that everyone has the latest information.

© 2024 Ahmed Baheeg Khorshid. All rights reserved.