MikroTik Certified Internetworking Engineer (MTCINE)
1 Introduction to Networking
1-1 Basic Networking Concepts
1-2 OSI Model
1-3 TCPIP Model
1-4 Network Devices
1-5 Network Topologies
2 MikroTik RouterOS Basics
2-1 Introduction to RouterOS
2-2 RouterOS Interface
2-3 Basic Configuration
2-4 User Management
2-5 System Logging
3 IP Addressing and Subnetting
3-1 IPv4 Addressing
3-2 Subnetting
3-3 IPv6 Addressing
3-4 IPv6 Subnetting
3-5 NAT and PAT
4 Routing
4-1 Static Routing
4-2 Dynamic Routing Protocols
4-3 OSPF
4-4 BGP
4-5 EIGRP
5 Wireless Networking
5-1 Wireless Basics
5-2 Wireless Security
5-3 Wireless Configuration
5-4 Wireless Bridging
5-5 Wireless Repeaters
6 VPN Technologies
6-1 VPN Basics
6-2 IPsec VPN
6-3 OpenVPN
6-4 L2TPPPTP
6-5 SSL VPN
7 Quality of Service (QoS)
7-1 QoS Basics
7-2 Traffic Shaping
7-3 Policing
7-4 Prioritization
7-5 Queue Types
8 Firewall and Security
8-1 Firewall Basics
8-2 Firewall Rules
8-3 NAT Rules
8-4 Filtering Rules
8-5 Hotspot and Captive Portal
9 Advanced Topics
9-1 VLANs
9-2 MPLS
9-3 High Availability
9-4 Load Balancing
9-5 Monitoring and Troubleshooting
9.5 Monitoring and Troubleshooting Explained

9.5 Monitoring and Troubleshooting Explained

Key Concepts

1. Monitoring

Monitoring involves continuously observing and recording the performance and status of network devices and services. It helps in identifying potential issues before they escalate into major problems. Monitoring tools provide real-time data and alerts, enabling proactive management.

Example: Think of monitoring as a security camera system in a store. Just as the cameras continuously record activities, monitoring tools continuously record network performance and status.

2. Troubleshooting

Troubleshooting is the process of identifying, analyzing, and resolving network issues. It involves using diagnostic tools and techniques to pinpoint the root cause of problems and applying corrective measures to restore normal operation.

Example: Consider troubleshooting as a mechanic diagnosing and fixing a car. Just as the mechanic uses tools and knowledge to identify and resolve issues, network engineers use diagnostic tools and techniques to troubleshoot network problems.

3. Log Analysis

Log analysis involves examining logs generated by network devices and services to identify patterns, anomalies, and potential issues. Logs provide valuable information about system events, errors, and performance metrics, aiding in troubleshooting and monitoring.

Example: Think of log analysis as a detective reviewing security footage. Just as the detective examines footage to find clues, log analysis examines logs to find patterns and issues.

4. Performance Metrics

Performance metrics are quantitative measures used to evaluate the performance of network devices and services. Common metrics include bandwidth usage, latency, packet loss, and uptime. Monitoring these metrics helps in assessing network health and identifying performance bottlenecks.

Example: Consider performance metrics as the vital signs of a patient. Just as doctors monitor vital signs to assess health, network engineers monitor performance metrics to assess network health.

5. Network Diagnostics

Network diagnostics involve using tools and techniques to test and analyze network connectivity, performance, and configuration. Diagnostic tools such as ping, traceroute, and network analyzers help in identifying and resolving network issues.

Example: Think of network diagnostics as a diagnostic tool for a car. Just as the tool helps in identifying mechanical issues, network diagnostic tools help in identifying network issues.