Automotive Service Technician
1 Introduction to Automotive Technology
1-1 Overview of Automotive Industry
1-2 Importance of Automotive Service Technicians
1-3 Safety Procedures in Automotive Workshop
1-4 Introduction to Automotive Tools and Equipment
2 Automotive Systems and Components
2-1 Engine Systems
2-1 1 Engine Construction and Operation
2-1 2 Engine Cooling System
2-1 3 Engine Lubrication System
2-1 4 Engine Fuel System
2-1 5 Engine Ignition System
2-2 Transmission Systems
2-2 1 Manual Transmission
2-2 2 Automatic Transmission
2-2 3 Continuously Variable Transmission (CVT)
2-3 Suspension and Steering Systems
2-3 1 Suspension Components
2-3 2 Steering Mechanisms
2-4 Braking Systems
2-4 1 Hydraulic Braking System
2-4 2 Anti-lock Braking System (ABS)
2-5 Electrical and Electronic Systems
2-5 1 Vehicle Electrical Systems
2-5 2 Electronic Control Units (ECUs)
2-5 3 Sensors and Actuators
3 Diagnostic and Testing Procedures
3-1 Diagnostic Tools and Equipment
3-1 1 Multimeters
3-1 2 Scan Tools
3-1 3 Pressure Gauges
3-2 Engine Diagnostic Procedures
3-2 1 Compression Testing
3-2 2 Fuel Pressure Testing
3-2 3 Ignition System Testing
3-3 Transmission Diagnostic Procedures
3-3 1 Transmission Fluid Analysis
3-3 2 Transmission Scan Tool Diagnostics
3-4 Electrical Diagnostic Procedures
3-4 1 Circuit Testing
3-4 2 Sensor Testing
4 Maintenance and Repair Procedures
4-1 Engine Maintenance and Repair
4-1 1 Spark Plug Replacement
4-1 2 Air Filter Replacement
4-1 3 Oil and Filter Change
4-2 Transmission Maintenance and Repair
4-2 1 Transmission Fluid Change
4-2 2 Clutch Adjustment and Replacement
4-3 Suspension and Steering Maintenance and Repair
4-3 1 Shock Absorber Replacement
4-3 2 Ball Joint Replacement
4-4 Braking System Maintenance and Repair
4-4 1 Brake Pad and Shoe Replacement
4-4 2 Brake Fluid Flush
4-5 Electrical System Maintenance and Repair
4-5 1 Battery Replacement
4-5 2 Wiring Harness Inspection and Repair
5 Customer Service and Communication Skills
5-1 Customer Interaction
5-1 1 Effective Communication Techniques
5-1 2 Handling Customer Complaints
5-2 Job Estimation and Quotation
5-2 1 Estimating Repair Costs
5-2 2 Preparing Repair Quotations
5-3 Record Keeping and Documentation
5-3 1 Maintenance Records
5-3 2 Repair Orders and Invoices
6 Professional Development and Industry Standards
6-1 Continuous Learning and Skill Development
6-1 1 Industry Training Programs
6-1 2 Certification and Licensing Requirements
6-2 Ethical Practices in Automotive Service
6-2 1 Code of Ethics for Technicians
6-2 2 Environmental Considerations in Automotive Service
6-3 Industry Trends and Innovations
6-3 1 Introduction to Electric and Hybrid Vehicles
6-3 2 Advancements in Automotive Technology
Suspension and Steering Systems

2-3 Suspension and Steering Systems

Key Concepts

Suspension System

The suspension system is responsible for providing comfort and handling by absorbing shocks from the road. It ensures that the wheels maintain contact with the road surface, providing stability and control. The suspension system consists of several key components:

1. Springs

Springs, such as coil springs or leaf springs, support the vehicle's weight and absorb vertical forces. They help in maintaining the ride height and cushioning the impact from road irregularities.

2. Shock Absorbers

Shock absorbers, or dampers, control the movement of the springs by converting kinetic energy into heat. They prevent excessive bouncing and ensure a smooth ride by controlling the rate at which the springs compress and rebound.

3. Struts

Struts combine the functions of springs and shock absorbers. They are integral to the suspension system, providing structural support to the vehicle's body and controlling wheel movement.

4. Control Arms

Control arms connect the wheels to the vehicle's frame, allowing them to move up and down. They provide lateral and longitudinal stability, ensuring that the wheels remain in proper alignment.

Steering System

The steering system allows the driver to control the direction of the vehicle. It translates the driver's input into wheel movement, ensuring that the vehicle responds accurately to steering commands. The steering system includes several components:

1. Steering Wheel

The steering wheel is the primary interface between the driver and the steering system. It transmits the driver's input to the steering column.

2. Steering Column

The steering column transfers the rotational movement of the steering wheel to the steering gear. It includes a tilt and telescopic adjustment mechanism for driver comfort.

3. Steering Gear

The steering gear amplifies the driver's input and converts it into linear motion. Common types include rack-and-pinion and recirculating ball steering gears.

4. Tie Rods

Tie rods connect the steering gear to the steering knuckles, transferring the linear motion from the steering gear to the wheels. They ensure that the wheels turn in unison with the steering input.

Alignment and Its Importance

Wheel alignment refers to the adjustment of the angles of the wheels so that they meet the manufacturer's specifications. Proper alignment ensures that the wheels track straight and true, reducing tire wear and improving handling. Key alignment angles include:

1. Camber

Camber is the angle of the wheel when viewed from the front of the vehicle. Positive camber means the top of the wheel is tilted outwards, while negative camber means it is tilted inwards. Proper camber ensures even tire wear and optimal handling.

2. Toe

Toe is the angle of the wheels when viewed from above. Toe-in means the wheels are angled towards each other, while toe-out means they are angled away. Proper toe settings ensure straight-line stability and reduce tire scrubbing.

3. Caster

Caster is the angle of the steering axis when viewed from the side of the vehicle. Positive caster means the steering axis is tilted rearward, providing directional stability. Proper caster settings improve steering response and stability.

Examples and Analogies

Think of the suspension system as the shock absorbers in a human body. Just as shock absorbers in shoes cushion the impact of walking, vehicle shock absorbers cushion the impact of driving. The steering system can be compared to the human nervous system, where the brain (driver) sends signals through the spinal cord (steering column) to the limbs (wheels) to move in the desired direction.

In summary, understanding the suspension and steering systems is crucial for any Automotive Service Technician. By mastering these concepts, you can ensure that vehicles provide a smooth, comfortable ride and responsive handling, enhancing both performance and safety.